FAQ

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Completing the questionnaire

This questioinnaire will take around 10 minutes to complete. You can log back in at anytime to complete it - but don't leave it till the last minute!

Save your answers!

From time to time, please click the "Save unfinished page" button on the bottom of the page - this will ensure that your individual responses are saved, and in the event that your connection is lost (more likely when using a mobile device), you can simply log back in and continue where you left off.

Page Errors

If you receive a "422 Error" it means that you have an expired application page open in another browser tab. Restart your browser, or close the tab, then log back in and complete your application. And remember to save your answers regularly.

Locked account or forgot your password?

No problems - just click the 'forgot password' link on the sign in page. If you don't immediately receive an email, check your spam/junk folder for an email from noreply@registrations.realitystore.tv.

Problems signing up

If you are experiencing issues when attempting to register, make sure you have cookies enabled in your browser. If you have them blocked, the system cannot manage your session and won't allow you access.

reCaptcha issues

If your browser has not been recently updated, you will likely fail the reCaptcha verification. Please update your browser (usually by selecting "check for updates") with the latest release.

What photos do I need?

Each applicant will need to upload a recent picture (head shot) of themselves. This image should be no larger than 6 megabytes in size.